Frequently Asked Questions

 
  • Yes! Our spa packages are available to day visitors and dogs staying with us.

  • Yes! We offer a 20% discount for each additional dog after booking the first dog. Please contact us if you need help registering your dogs.

    *Please note this discount is only valid for our hotel and daycare services.

  • When it's your first time with us, we ask that you register in our system so you can easily book appointments.

    After this, the easiest way to book appointments and manage your dog's info is through the portal.

    We highly recommend that you download the Gingr app to easily manage things from your phone.

    You can download it from the app store here

    The best way to book appointments is to download the Gingr app and login

  • We have an answer for you. Please call us at (208)667-9226 or email us at hello@winstonbayco.com